What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud is a popular CRM used by online businesses. It helps businesses use AI and data on various digital platforms like mobile, websites, social media, and online stores to interact with customers and boost sales. It has four main products: B2C Commerce, B2B Commerce, D2C Commerce, and Order Management.
Specifically, with Salesforce Commerce Cloud, businesses benefit from the following:

  • Automated customer interactions throughout the sales process.
  • More conversions and sales.
  • Detailed analysis of marketing weaknesses.
  • Personalized user experiences.
  • Enhanced customer loyalty.
  • Secure online payments.

When it comes to global benefits, using Salesforce Commerce Cloud makes it much easier for companies to expand and grow their business. Some well-known clients like Mercedes-Benz, IBM, Loreal, Unilever, Bentley, U.S. Bank, and many more have seen improvements in their digital business performance with this platform.

Business Benefits Of
Salesforce Commerce Cloud

Better Commerce Expertise

We offer various omnichannel services, including Order Management and Endless Aisle, among others.

Seamless Digital Experience

We can help you create a centralized platform for your team to manage business operations more flexibly.

Best Testing Approach

We help you set up personalized A/B testing within the system to enhance your merchandising efforts.

Improved Product & Resource Management

We make it easier to manage your items, inventories, and more, so you can concentrate on your business’s main goals.

Make Retailers Powerful

We provide retailers with greater control over their chosen templates and the content they generate to promote their products.

Easy Integration

We can add native features like multi-store, multi-currency, and multi-language support to your platform based on your requirements.

Here are some main features of Salesforce Commerce Cloud

  • Multi-Site management
  • Product management
  • Responsive mobile design
  • Real-time reports and dashboards
  • Pre-built Integrations
  • Catalog management
  • Campaigns management
  • In-store extensions
  • Customer catalog entitlements
  • Comprehensive development platform
  • Customer and segment-specific pricing
  • Customer segmentation
  • Targeted promotion management
  • Native targeting and A/B testing
  • Marketing and merchandising tools